Do I Need to Add My Baby to Southwest Reservation

Southwest has the all-time cancellation policy in the concern: abolish up to 10 minutes before your flight takes off and get all of your points back and the taxes refunded or get a Southwest credit adept for 1 year from the date you booked your flying if you bought a cash ticket. That creates awesome flexibility. It creates so much flexibility that it is tempting to volume yourself on multiple flights on the same date with the goal of letting yourself solidify your plans at a afterwards date while taking reward of a inexpensive ticket when booking in advance.I strongly recommend you lot exercise not exercise this. Southwest has been knownto cancel your tickets when you book multiples on the aforementioned twenty-four hours / route or that put you in the sky at the same fourth dimension. Encounter this Flyertalk thread for more than and the email below from reader Frank as a caution.

Reader Frank reached out with a recent story illustrating what can happen with multiple reservations. Here'southward the full text of Frank'southward e-mail:

Hullo Greg, y'all may want to publish this.

1 of the best things about Southwest Airlines, maybe second simply to the companion pass, is the power to cancel a reservation made on their site up until just before deviation and become either a total refund or a credit to exist used within a year, depending on how yous paid for the ticket. This feature has been of neat value to me and, I am sure, many others. Information technology allows one to make multiple reservations at the everyman prices, say three weeks in advance, and and so even so be able to cancel the ones yous don't want up until the final minute (10 minutes actually). Southwest's site even allows for multiple reservations for the same route on the aforementioned solar day – but here comes the word of caution:

Recently I made multiple reservations including 2 on the same twenty-four hour period for myself and my wife because we weren't certain which would suit us best. These were only fine … until a day and a half before the flights were taking place when I received two emails from Southwest showing two reservations cancelled, 1 for each of us. Now imagine the reservation codes were:

Flying 1: My wife's reservation code was, say, AAAAAA and mine every bit a companion was BBBBBB.

Flying 2: My wife's reservation code was, say, CCCCCC and mine equally a companion was DDDDDD.

What did Southwest do? They cancelled AAAAAA and DDDDDD, leaving us on different flights (BBBBBB and CCCCCC) making both reservations useless to u.s.a. as we always travel together. To make matters worse, because we were using a companion certificate, my reservation BBBBBB could not fifty-fifty become a boarding pass as Southwest does not allow me to wing without my wife existence on the same flight. I couldn't fifty-fifty cancel mine, leaving a full mess.

The counterfoil emails came late at night and I immediately called Southwest and was told the wait was fifteen minutes on concur or I could leave my number and would be called dorsum. I left my number and was told I would get a remember in 49 minutes! Not good, so I called again and was given a 45 minute concord time. While on hold I sent an email complaint to which I received a remember the adjacent day, when I was unable to run into the call, and was told it was because of the duplicate reservations (which was obvious to me anyhow) but no explanation of why they messed upwardly both reservations rather than picking one. It took 2 additional phone calls to get the reservations somewhat corrected by Southwest'southward sympathetic and very helpful staff but past the time this was done all washed I was all washed and decided to fly the following mean solar day, partly considering I was not sure the boarding passes would be valid – my account still showed no ticket.

I don't call back this was done maliciously equally penalization for my double booking (at least I promise not), rather I think it was only their reckoner organization not being able to handle this very well. So, exist warned or you could find yourself stranded.

I am non sure what y'all would practise if you really wanted to wing the same route on the same day twice.

Frank

Lesser line

Don't book multiple Southwest reservations at the same time. According to the Flyertalk thread, Southwest'southward system generally auto-cancels duplicate bookings sometime between 24-48 hours after making the duplicate reservation and they cancel just subsequently midnight central fourth dimension (explaining the late night email Frank received). Information technology is unpredictable as to whether they will cancel the kickoff booking y'all made or the 2d, and then you lot can't count on one or the other to be cancelled (which is presumably how Frank'south got so mixed upwards). Furthermore, making bookings that you don't intend to fly is against Southwest'southward program terms, and then at that place is also the risk of shut down if Southwest perceives you to be abusing its organisation. I've personally cancelled plenty of Southwest bookings without effect, simply it's worth a note of caution.

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Source: https://frequentmiler.com/reminder-dont-book-multiple-southwest-reservations-on-the-same-day/